Top Shelf Bookstore
Store Policies
Privacy Policy
Texas and Canadian customer privacy notice
Effective date: July 29, 2026
This Privacy Policy explains how Top Shelf Bookstore LLC collects, uses, discloses, and protects personal information through topshelfbookstore.com, topshelfbookbar.com, the mobile bookstore, events, orders, subscriptions, rewards, marketing, forms, reviews, and customer support.
1. Information we collect
Information you provide
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Identifiers and contact details, such as name, billing and shipping address, email address, telephone number, account login information, and social-media handle.
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Transaction information, including products, order history, subscriptions, gift cards, rewards activity, pickup and delivery choices, refunds, and customer-service communications.
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Personalization information, including reading preferences, genres, authors, tropes, spice preferences, content to avoid, age range for a child’s book selected by an adult, gift messages, and previously read titles.
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Customer content, including reviews, comments, photographs, form submissions, event requests, author submissions, vendor submissions, and social-media content shared with or tagging Top Shelf.
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Marketing preferences and records of consent, opt-out, and communication interactions.
Information collected automatically
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Device, browser, IP address, approximate location, operating system, referral source, page views, clicks, timestamps, and Site interactions.
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Cookie, pixel, analytics, advertising, and similar technology information from Wix Analytics, Google Analytics, and Google Ads, subject to consent settings and applicable law.
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Account, security, fraud-prevention, and log information.
Payment information
Payments may be processed by Wix and its payment services, Square, Affirm, Cash App, and other displayed providers. These providers collect and process payment and fraud-prevention information under their own policies. Top Shelf generally receives transaction confirmation and limited payment details rather than complete payment-card numbers.
2. Why we use information
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Process payments, fulfill, ship, deliver, hold, or arrange pickup for orders.
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Create and manage accounts, subscriptions, rewards, gift cards, preorders, and special orders.
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Personalize Blind Dates with a Book and other curated products.
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Respond to support, return, damage, privacy, accessibility, author, vendor, and event requests.
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Operate, secure, troubleshoot, analyze, and improve the Sites and customer experience.
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Send transactional communications and, with required consent, marketing emails or texts.
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Display and promote reviews or customer content under the Customer Content Terms.
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Detect fraud, enforce policies, keep records, satisfy tax and legal obligations, and protect rights and safety.
3. How we disclose information
Top Shelf does not knowingly sell personal information for money. We disclose information only as reasonably necessary for the purposes described here, including to:
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Website, hosting, account, marketing, analytics, and advertising providers, including Wix and Google.
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Payment and financing providers, including Wix payment services, Square, Affirm, Cash App, and related processors.
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Shipping and fulfillment providers, including Shippo, USPS, and UPS.
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Professional advisers, insurers, accountants, technology providers, and contractors subject to appropriate obligations.
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Government agencies, courts, carriers, fraud-prevention partners, or other parties when reasonably necessary to comply with law, enforce agreements, investigate claims, or protect people, property, and rights.
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A successor or prospective successor in a merger, financing, reorganization, sale, or transfer, subject to applicable confidentiality and privacy requirements.
Advertising disclosure. Google Ads and related technologies may constitute “targeted advertising” or “sharing” under some privacy laws even when Top Shelf does not receive money for personal information. Top Shelf will honor applicable consent and opt-out rights and will not represent that no sharing occurs if advertising settings indicate otherwise.
4. Cookies and advertising choices
The Sites use necessary cookies and may use optional analytics and advertising technologies. Where required, optional technologies will be disabled until the visitor makes a choice through the cookie banner. Visitors may reject or manage optional cookies without losing access to basic shopping functions, although some personalized or analytical features may be limited.
See the Cookie Policy and the “Cookie Settings” link for additional information. Browser controls and advertising-platform settings may provide additional choices.
5. Email and text marketing
Marketing emails are sent only as permitted by applicable law and include an unsubscribe method. Marketing text messages require the consent described at signup. Consent to marketing is not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP to opt out of marketing texts or use another reasonable opt-out method. Transactional messages may still be sent when necessary to complete an order or respond to a request.
6. Retention
We retain information only as long as reasonably necessary for the purposes described, including order fulfillment, tax and accounting, fraud prevention, warranty and dispute resolution, consent records, subscriptions, legal compliance, and enforcement. Retention periods differ by record type. We delete or de-identify information when it is no longer reasonably needed, subject to legal and operational requirements.
7. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information and rely on service providers for significant portions of website, payment, and account security. No system is completely secure, and we cannot guarantee absolute security. Customers should use unique passwords and promptly report suspected account misuse.
8. Your choices and privacy rights
Depending on where you live and applicable exemptions, you may have the right to request access, correction, deletion, or a copy of personal information; withdraw consent; opt out of targeted advertising, sale, or certain profiling; appeal a denied request; or complain about our privacy practices.
Submit a privacy request to topshelfbooksbar@gmail.com with the subject “Privacy Request.” We may verify identity before acting. Authorized agents must provide proof of authority. We will respond within the time required by applicable law and explain any lawful exception.
Texas residents may submit an appeal by replying to the decision email with the subject “Privacy Appeal.” If an appeal is denied, the response will explain how to contact the Texas Attorney General.
9. Canadian customers
For personal information subject to Canada’s Personal Information Protection and Electronic Documents Act or substantially similar provincial law, Top Shelf is accountable for personal information under its control; identifies the purposes of collection; seeks meaningful consent where required; limits collection, use, disclosure, and retention; uses appropriate safeguards; supports access and correction; and provides a process for questions and complaints.
Information may be processed in the United States, where courts, law enforcement, or regulators may access it under U.S. law. Canadian customers may contact the Privacy Officer at topshelfbooksbar@gmail.com to request access or correction, withdraw consent subject to legal or contractual restrictions, or raise a complaint.
10. Children’s privacy
The Sites are intended for adults and are not directed to children under 13. Top Shelf does not knowingly collect personal information directly from children under 13. If we learn that a child under 13 submitted personal information without legally sufficient parental consent, we will take reasonable steps to delete it. A parent or guardian may contact topshelfbooksbar@gmail.com.
11. Customer content and publicity
If you submit a review, photograph, comment, testimonial, tag, or other content, Top Shelf may use it as described in the Reviews and Customer Content Terms. Public content may be visible to others. Do not include sensitive personal information or information about another person without permission.
12. Third-party sites
Bookshop.org, Libro.fm, social-media platforms, payment providers, and other linked services control their own privacy practices. Review their policies before providing information.
13. Changes and contact
We may update this Privacy Policy prospectively. Material changes will be communicated as required. Questions, complaints, requests, or appeals may be directed to the Privacy Officer, Top Shelf Bookstore LLC, at topshelfbooksbar@gmail.com. Top Shelf is located in Lake Jackson, Texas 77566.
